Posts tagged “services”.

project management

Do you consider to out-source, back-source or in-source?

I have led complex corporate projects for in-sourcing and integration of new acquisitions and infrastructure as well as out-sourcing of support services, administration and operations.

For these type of projects, existing rules and processes may be challenged and benchmarked. New company policies and standards may emerge to leverage the new operational environments.

Contact me for a V.I.P. service.

services

Have you just landed in Belgium and need help? Is your business growing and you need advice?

Finding the right provider for your ICT needs is a challenge. Prices and quality of services must be balanced.

My vast cost management experience is at your service to find the best solution at the best price. In particular if you are looking for telecom cost optimization on international calls and communication needs. By applying ‘quick win’ models, significant savings can be achieved on data and voice communications.

Contact me for a V.I.P. service.

audit

Are you concerned about compliance or security?

The compliance audits of your ICT environments are performed using a variety of tools and approaches depending upon the type of audit required. The methodology used to conduct operational security assessments and audits is consistent with the Information Systems Audit and Control Association (ISACA) standards, guidelines and procedures.

 Contact me for a V.I.P. service.

Remote Assistance – TeamViewer

Remote Assistance the easiest way with TeamViewer (XP, Vista and MacOS)

To offer remote support over the Internet for users at home behind firewalls and/or NAT routers, you may use the Remote Assistance software.

Follow the steps below to download the client software and start the remote assistance client software on your computer:

1. Download the TeamViewer QuickSupport client

This ‘thin client’ software is available for Windows and MacOS in different languages on the TeamViewer download pages.

Select For the instant customer: TeamViewer QuickSupport (see picture below)

you may click these links for direct download of this client in English or Nederlands or Español

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2. Run the application (Exécuter – Uitvoeren)

once the download has been finished, execute the file and grant the operating system and firewall the rights to execute

the firewall and Vista defender module will show a security warning and ask your confirmation to run this application

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when you execute the client software in Windows Vista, you will need to validate to authorise the execution of the application

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the first time that the application runs, the firewall will request the authorisation to open the necessary ports

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3. communicate the >ID< and >Password< to your helping partner

the client software will retrieve an ID and associated Password, which is required by your Helpdesk or helping partner

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communicate the ID and Password to the ‘calling’ partner and wait for the connection to be established


4. (Install and) Run the TeamViewer client on the ‘support’ site

To establish a connection you will need the full version which connects to TeamViewer QuickSupport (for instant support).

The ‘calling’ partner needs to run the TeamViewer (full version) client and enter the ID and Password to connect.

This software is available for Windows and MacOS in different languages on the TeamViewer download pages.

Select For the supporter: TeamViewer (full version) (see picture below)

you may click these links for direct download of this client in English

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web projects

Are you looking for help with your web projects?
I offer advice and support for all your needs. From the creation of a simple home page to the implementation of Intranets and Internet sites. You can get professional assistance to manage all your web projects. I have a proven record of International projects, such as: residentie Lamotsite, organisation Kontekst, Spanish choir Coral Ondaretta and artist van orly.
Contact me for a V.I.P. service.

technical support

Need technical assistance? Need help with your PC, Internet, e-mail or telephone?

I am passionate about computers and the Internet. With more than two decades of activity in the computer world, I offer a vast experience covering systems, applications and networks. My broad knowledge of PCs and Macs is at your service.

 

Contact me, for a V.I.P. service, if any of the following applies to you:

PC behavior problems: PC slow, hard disk full, virus infection, program error, printer error.

Telephone or Internet problems: telephone dead, no Internet, wi-fi not working, e-mail failures.

Security services: share files or printers, protect, recover or convert data.

Multi-media services: connect to TV, music, pictures and movies handling.